Privacy Policy

Here at Bucky the Unicorn Bear and Spirit Bridge Studio, we care a great deal about making you feel safe and respected. This Privacy Policy explains what information we collect when you visit our magical little corner of the internet, how we use it, and how we keep it safe.

 

 

Who we are:

We are Spirit Bridge Studio, the creators of Bucky the Unicorn Bear. Our studio’s website address is: https://spiritbridgestudio.com, and Bucky’s website is: https://buckytheunicornbear.com. We are based in the lovely city of Coventry, UK.

 

 

The Information We Collect (And Why!):

We only collect information for a few key reasons: to make our website work better, to fulfil your book orders, and to keep our community safe and friendly.

When You Pre-order a Book: to send you your lovely book, we will need to collect personal information such as your name, email address, and postal address. All payments are handled by our trusted third-party payment partners (e.g., Stripe, PayPal). We do not store your credit card details on our site.

When You Leave a Comment (if applicable): if you leave a comment, we collect the data shown in the comments form, plus your IP address and browser details to help us stop spam.

When You Contact Us: if you send us a message through our contact form, we’ll use your name and email address to get back to you. We won’t add you to a mailing list unless you ask us to!

Website Analytics: we collect anonymous data about how visitors use our site (like which pages are most popular). This helps us understand what you enjoy so we can make more magical things!

 

 

Our Use of Cookies:

Cookies are tiny text files stored on your computer that help our website remember things. They are not used to identify you personally.

Essential Cookies: some cookies are needed to make the site work, like remembering what’s in your shopping basket.

Convenience Cookies: if you leave a comment, you can opt-in to saving your name and email in cookies so you don’t have to type it all in again next time. These last for one year.

Analytics Cookies: these help us collect the anonymous data mentioned above.

You have full control over cookies and can disable them in your browser settings, though some parts of our website might not work as well if you do.

 

 

Embedded Content from Other Websites:

Sometimes, we might post content that’s hosted elsewhere (like a YouTube video of Bucky!). This embedded content behaves in the exact same way as if you had visited the other website. These sites may collect data about you, use their own cookies, and monitor your interaction.

 

 

Who We Share Your Data With:

We do not sell your personal data. Ever. We only share it with trusted partners when absolutely necessary to run our studio and get your book to you. This includes:

Payment Processors (like Stripe or PayPal) to securely handle your payment.

Delivery Companies (like Royal Mail) to post your order.

Spam Detection Services to keep our comments section clean.

 

 

How Long We Keep Your Data:

If you leave a comment, it is stored indefinitely so we can recognise and approve any follow-up comments. If you place an order, we keep your order information for a number of years as required for legal and tax purposes.

 

 

Children’s Privacy:

Bucky’s world is for everyone, but our website is intended for parents, guardians, and grown-up fans to use. We do not knowingly collect any personal information from children. If you believe we have accidentally collected such information, please contact us immediately so we can remove it.

 

 

Your Rights Over Your Data (Your Data, Your Rules!):

Under UK and EU law (GDPR), you have rights over your personal data. You can:

Request access to the personal data we hold about you.

Request that we correct any inaccurate data.

Request that we erase your personal data.

Object to us processing your data.

To make a request, please get in touch using the contact details below. Please note, we may need to keep certain data for administrative, legal, or security reasons.

 

 

How to Contact Us:

If you have any questions at all about this policy, please get in touch! Email: hello@buckytheunicornbear.com